Interim Support Lead Part Time-Trussville, AL

Position: Interim Support Lead Part Time-653 Trussville, AL
At Five Below our growth is a result of the people who embrace our purpose:
We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it.

It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Reporting to the Store Manager, the Interim Support Lead ensures every customer enjoys an outstanding shopping experience at Five Below. Responsibilities include assisting with front end operations, cash management, merchandising, cleanliness, safety and driving sales. As the Support Lead, you will also take on Manager On Duty responsibilities during assigned shifts.

The Interim Support Lead is a temporary part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the planet, where talented people want to grow their careers...and here is how! The Interim Support Lead is a temporary opportunity to gain leadership experience and support the business during our busiest time of year or to cover a management member’s leave of absence.
** RESPONSIBILITIES*
* • Ensures all crew members are Wowing the Customer through personal contact with customers.  
• Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.  
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.  
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.  
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.  
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.  
• Occasionally manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.  
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.  
• Drives store sales and controls expenses:
Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.  
• Partners with the entire store leadership team in merchandising procedures and World Recovery.  
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.  
** QUALIFICATIONS*
* • High School Graduate or equivalent  
• College experience preferred  
• Minimum 1 years of management experience  
• Excellent verbal and written communication skills  
• Ability to multi-task  
• Creative thinking  
• Ability to maintain composure under pressure
** ESSENTIAL JOB FUNCTIONS*
* • Frequently operates cash register, computer, hand-held, phone, walkie, and mobile devices   
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