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Call Center Representative
Job in
Tualatin, Washington County, Oregon, 97062, USA
Listed on 2026-06-02
Listing for:
Elwood Staffing
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Answer inbound calls and respond to customer emails/chats with professionalism and empathy;
Provide accurate information, quotes, and next steps based on customer needs and company guidelines;
Document interactions and process requests/orders in CRM and other systems with high accuracy;
Follow call flow, compliance requirements, and quality standards; meet individual and team performance metrics;
Escalate complex issues appropriately and partner with internal teams to resolve customer concerns
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