Host, Entertainment & Gaming, Customer Service Rep

Position Summary

As the Host, you’re the first person guests see when they enter our doors! Hosts are in charge of greeting guests and making them feel welcome at Famous Dave's. Hosts may also assist with To-Go orders.

• Greet all guests with a warm welcome upon arrival.
• Seat guests and accommodate special requests.
• Manage the wait list: record guest names and number in party and provide estimated waiting time.
• Provide an exceptional To-Go experience for every Guest – from taking both phone and walk-in orders, ringing the orders in the Point of Sale system, packaging the items, cashing the guest out and ensuring all orders are on-time and accurate.
• Answer phones and manage the restaurant reservation system.
• Inspect tables for proper presentation and completeness.
• Thank guests as they leave and invite them to return.

• Must be at least sixteen (16) years of age
• No experience necessary; however, restaurant experience a definite plus.
• Comfortable working in a fast paced environment
• Available to work evenings, weekends and holidays

• Mobility required during the entire shift
• Must be able to stand and exert well‑paced mobility for periods of up to eight (8) hours in length

We are an Equal Opportunity Employer