Patient Services Specialist GI South Endoscopy Centers in Tualatin and Oregon

Job Category: Non-Clinical Staff

Requisition Number: PATIE
005495

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Endoscopy Centers located in Tualatin and Oregon City. Each patient receives the highest value care tailored to their needs.

Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Gastroenterology South Endoscopy Centers in Tualatin and Oregon City receive the highest value care tailored to their needs.

Using excellent customer service and communications skills, your primary duties include:

• Responsible for checking in and out new/established patients.
• Promotes efficient physician scheduling and patient access by properly scheduling/rescheduling patients’ appointments and/or surgeries according to all office protocols and physician requests in an efficient and timely manner.
• Obtaining and completing insurance information.
• Answering phones on multi-line system.
• Processing of incoming referrals and electronic fax submissions.
• Updating registration and EMR records as needed.
• Other duties as assigned.

Hiring range, based on experience and credentials:

• Level I: $19.59 - $26.51 per hour.
• Level II: $21.55 - $29.16 per hour.
• Level III: $23.71 - $32.07 per hour.

Showing 1 location

Gastroenterology South
19250 SW 90th Ave
Tualatin, OR 97062, USA

Qualifications that support success in this role are based on education, experience and values including:

• Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred. Specialty care GI experience is a plus!
• Minimum of one (1) year of previous experience in Surgery or other complex scheduling is preferred.
• Prior Electronic Medical Record (EMR) experience is preferred. Epic experience is a plus!
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Make an impact in patient-focused healthcare.Look forward to coming to work and feel good about the work you do.

• Healthcare:Employee is 100% covered Medical, Dental, and Prescription Insurance
• Financial Wellbeing:Generous 401(k) plan and Flexible Spending Account options
• Work-Life Balance:Paid Time Off plus 9 paid holidays annually
• Wellness Support:Robust wellness program and employee assistance services
• Commuter Benefits:70% of Tri-Met transit pass covered
• Additional Perks:Employee discounts and optional benefits like Pet Insurance

• Guided by our values of dedicating to excellence,…