IT Generalist

TUALATIN OFFICE
19020 SW CIPOLE ROAD, BLDG A
TUALATIN, OR 97062, USA

Responsible for understanding, upholding, and promoting the Everus 4

EVER Strategy. Employees | Value | Execution | Relationships

The IT Generalist is a senior contributor to the IT department with primary duties including providing technical support for ILB/LCC users, new user set-up, process and program efficiencies.

A working knowledge of information technology practices at a level normally acquired through completion of a bachelor’s degree in information technology, or related field or equivalent experience.

Excellent customer service attitude to end users and IT staff.

Knowledge of tier 1, tier 2, and junior IT staff support that typically comes from 4+ years of Help Desk, PC Technician and/or IT Support Specialist experience.

Attention to detail. Strong organizational and time management skills sufficient to prioritize tasks and maintain productivity.

Excellent verbal and written communication skills, time management skills, and technical capacity skills.

Skill in organizing resources and establishing priorities.

Ability to identify and fulfill the needs of management, accounting, and field employees.

Ability to learn and support new systems and applications.

Ability to maintain confidentiality.

• Experience with troubleshooting/supporting various operating systems –iOS/Android/W7,10,11/MacOS/Win Servers.
• Experience with or certification in the following Microsoft applications:
  Office, Access, Visio, and Windows Server are required.
• Experience in server services administration configuration and maintenance – not limited to database, hardware refreshes, server upgrades and deployments, network resources setup and maintenance.
• Intermediate level networking experience is required.
• Requires travel:
  Minimal (up to 10%) including in-state and out-of-state by car and/or plane with overnight stays.
• Required to maintain a valid driver’s license.
• This position is onsite.

• 1-2 years Networking and System Administrator experience Degree in related field or equivalent applicable work experience preferred.

Provide support to staff on all company-supported applications and devices.

Troubleshoot device problems, determine source, and advise on appropriate action.

Complete Information Technology project work.

IT documentation creation and revisions for SOPs, IT Handbook, and needed SMEs.

Create and manage the onboarding sheet, equipment, and software request sheets.

Install, configure, and maintain company devices and related hardware and software.

Maintain knowledge of computer and/or network security systems, applications, procedures, and techniques.

Identify and resolve computer system malfunctions and operations problems.

Identify and communicate opportunities for improvement.

Act as a liaison between Enterprise Technical Services and the end user.

Perform server maintenance and troubleshooting. Perform network maintenance and troubleshooting. Provision new devices for end users.

Perform responsibilities in accordance with all company standards, policies, and procedures.

Identification and remediation of end user technical issues or escalation as needed.

Providing direction to technical resources.

Performs other tasks and special projects as assigned.

• Wage range: $76,000 - 85,000 annually.
• Medical, dental, vision, life insurance, and 401 (k) with company match.
• Paid Time Off (PTO)

• Background check, credit check, MVR and drug screen may be required (will vary by position).
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

• Everus Construction Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Human Resources Team.

JOIN THE ILB TEAM

International Line Builders is looking for motivated, hard-working individuals who want to contribute to infrastructure growth and development throughout the West.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.