Quality Technician

Job Title:

Quality Technician

Job Description

The Quality Technician for the Discrepant Material Report (DMR) area manages the Material Review Board (MRB) process and ensures timely, accurate disposition of nonconforming materials and products. This role serves as a key liaison between Quality, Engineering, Manufacturing, and Supply Chain to resolve quality issues, maintain compliance with internal procedures and external standards, and support continuous improvement initiatives. The position also supports the quality assurance function for electronic components and assemblies by investigating nonconforming materials, performing root cause analysis, and maintaining robust quality documentation.

Responsibilities

+ Coordinate and facilitate Material Review Board (MRB) meetings to review and disposition nonconforming materials.

+ Maintain accurate records of MRB activities, including Nonconformance Reports (NCRs), dispositions, and corrective actions.

+ Ensure timely processing of nonconforming materials to minimize production delays and support on-time delivery.

+ Collaborate with cross-functional teams in Quality, Engineering, Manufacturing, and Supply Chain to determine root cause and appropriate disposition, including rework, use-as-is, scrap, or return to vendor.

+ Track and report MRB metrics and trends to support quality improvement efforts and drive corrective actions.

+ Ensure compliance with company policies, industry standards such as ISO 9001, and applicable customer requirements related to nonconforming material.

+ Support internal and external audits related to MRB, nonconformance processes, and quality system requirements.

+ Inspect and evaluate electronic components and assemblies to verify conformance to specifications, drawings, and quality standards.

+ Prepare and organize MRB documentation, coordinate meeting logistics, and track dispositions to closure.

+ Assist in performing root cause analysis on quality issues using tools such as 5 Whys, Fishbone diagrams, and Pareto analysis.

+ Support implementation of corrective and preventive actions (CAPA) and verify their effectiveness through follow-up activities.

+ Maintain accurate records of inspections, test results, and quality investigations in accordance with quality management system requirements.

+ Support internal audits and respond to customer quality requirements by providing data, documentation, and process information.

+ Participate in continuous improvement initiatives and enhancements to the quality system, processes, and documentation.

+ Handle electronic components and assemblies in accordance with ESD handling requirements and quality procedures.

+ Use electronic test equipment and inspection tools to validate product quality and identify nonconformances.

Essential Skills

+ Associate of Applied Science (AAS) in Engineering, Quality, or a related field preferred.

+ 2+ years of experience in a quality assurance, manufacturing, or engineering environment.

+

Experience with Material Review Board (MRB) processes, nonconformance handling, and disposition of nonconforming materials.

+ Hands-on experience performing root cause analysis on quality issues.

+ Proficiency with electronic test equipment used to inspect and evaluate electronic components and assemblies.

+ Knowledge and practical application of ESD (Electrostatic Discharge) handling practices.

+ Strong organizational skills with the ability to manage multiple MRB cases and documentation simultaneously.

+ Effective verbal and written communication skills for collaborating with cross-functional teams and documenting findings.

+ Proficiency with ERP and quality management systems such as SAP or Oracle.

+ Ability to work both independently and collaboratively in a fast-paced manufacturing environment.

+ Knowledge of industry standards such as ISO 9001, AS9100, or similar quality frameworks.

+ Experience creating and maintaining quality documentation, including NCRs, CAPA records, and inspection reports.

+ Ability to interpret and follow internal procedures, work instructions, and quality system requirements.

Additional

Skills & Qualifications

+ Working knowledge of Geometric Dimensioning and Tolerancing (GD&T) and the ability to interpret technical drawings.

+ Experience in regulated industries such as aerospace, automotive, or medical device manufacturing.

+ Proficiency in using measurement tools, microscopes, and inspection equipment for detailed component evaluation.

+ Working knowledge of ISO 9001, IPC standards, or similar quality frameworks and best practices.

+ Familiarity with structured problem-solving tools such as 5 Whys, Fishbone diagrams, and Pareto analysis.

+ Experience supporting corrective and preventive actions (CAPA), including verification of effectiveness.

+ Strong attention to detail and a high level of accuracy in documentation and recordkeeping.

+ Ability to contribute effectively in cross-functional teams and continuous improvement initiatives.

Job Type & Location

This is a Contract position…