HARDLINES​/LEAD CLERK

Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Support the day-to-day functions of department operations.
• Achieve sales and profit goals established for the department and monitor and control all established quality assurance standards.

• Minimum:
  • Effective communication skills
  • Knowledge of basic math: counting, addition, and subtraction
  • Ability to handle stressful situations
  • Must be able to meet the minimum physical demands of the position
  • Must be 18 or older
• Desired:
  • Retail experience
  • High school diploma or equivalent
  • Second language: speaking, reading and/or writing
  • Adhere to all local, state and federal health and civil codes
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions
  • Understand the store s layout and locate products
  • Inform and educate department associates about current, upcoming and special in-store promotions
  • Stay current with present, future, seasonal and special ads
  • Maintain awareness of inventory/stocking conditions; note discrepancies
  • Observe scheduled shift operating hours
  • Demonstrate creative merchandising
  • Handle cashier functions
  • Ensure compliance with merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules
  • Reinforce safety programs and report unsafe conditions
  • Practice preventive maintenance and report items in need of repair
  • Notify management of customer or employee accidents
  • Report safety risks, or issues, and illegal activity
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

• Comprehensive benefits to support Associate Well-Being, including Physical, Emotional, Financial and more, with access to:
• A wide range of healthcare coverage (medical, dental, vision, prescription)
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Employee Assistance Program with free counseling and confidential financial tools and coaching
• Associate discounts on purchases
• Tuition reimbursement through Continuing Education programs
• Growth opportunities through training programs and diverse career pathways