Lead Guest Service Associate - Sales & Guest Experience; Tualatin Lake Oswego

Job Overview

European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Job Location:

17773 Lower Boones Ferry Rd Suite B, Lake Oswego, OR 97035

Salary: $16.00 - $18.00 hourly. Full-Time & Part-Time. Hourly + Sales Bonuses.

Work Location:

In person.

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

High school diploma or GED required; or one–two years related experience or training. Equivalent combination of education and experience will also be considered.

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee
  - Have fun while being the best!
• Referral Bonus
  - Generous incentive to hire all roles!