Experienced Auto Glass Technician

A Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages Safelite training, industry-leading tools, and technology to complete repairs, replacements, and recalibrations in the shop and on the go with Mobile Glass Shop offerings.

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop efficiently, focusing on safety, quality, and exceptional customer service; clean customer vehicles after each job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Operate Safelite's tools and technologies (True Seal, Ezi-Wire, Glass Table System (GTS), chemicals, Safelite Way of Fitting, work order and customer administration systems, Mobile Resource Management (MRM) technology).
• Safely operate company and customer vehicles throughout the workday.
• Communicate with customers in-person, via text, and phone; present, promote, and sell Safelite promotional items and services.
• Perform additional duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay, ranging from $26.50 to $35.25.
• Benefits package valued at more than $10k, including 401(k) with company match, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources to succeed.
• Access to full health, wealth, and life offerings via

High School Diploma/GED/Equivalent (preferred).
Valid state-issued driver's license required.
Safelite Safe Tech certification required.

Must be 18 years of age or older.

• Ability to regularly lift/carry up to 35 pounds, occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use hand and power tools safely and effectively.
• Operate a motor vehicle in accordance with laws; subject to in-cab safety camera/video surveillance.
• Maintain professionalism and passion for outstanding customer service.
• Work outside in varied weather; extended periods.
• Work with chemicals (flammable chemicals) per Safelite Way of Fitting.
• Work scheduled days with flexibility for start/end times to accommodate customers.
• Proficiency in using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting independently and collaboratively.
• Read, write, and interpret English language and technical directions.
• Communicate orally (phone) and written (computer or other electronic means).
• Maintain professional appearance per uniform and PPE policies.
• Willingness to maintain stable performance under pressure or opposition.

This position involves driving duties monitored via cameras, GPS, and other tracking technologies to ensure safety and compliance.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations.

Physical and mental demands are illustrative and not job qualification standards.

We are an equal opportunity employer. We do not discriminate on any protected characteristic.