Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist will support day-to-day management of customer receivables within EAE USA's SAP S/4

HANA environment. Daily work will be performed within SAP S/4

HANA, including invoicing, cash application, customer account maintenance, and reporting support. This role is between an entry-level position and a full AR Analyst — ideal for someone with a working foundation in accounting or AR who is ready to grow into more complex reconciliation, reporting, and revenue-related work. The role partners closely with the Accounting Team and project execution to support accurate, timely receivables reporting.

• Process and post customer invoices, payments, and credit memos in SAP accurately and on schedule.
• Apply customer payments and resolve unapplied cash and short-pay discrepancies.
• Support downpayment and milestone billing tracking for project-based customer contracts.
• Submit and track customer invoices through third-party procurement/e‑invoicing platforms (e.g., SAP Ariba) in addition to direct submission, ensuring timely receipt and acceptance by the customer
• Respond to routine customer inquiries regarding invoices, statements, and payment status.

• Monitor customer account balances and assist with aging analysis and follow‑up collections.
• Support monthly AR reconciliations, including matching payments to open invoices and identifying discrepancies.
• Assist in preparing AR aging reports and other recurring reporting deliverables for management review.
• Assist with month‑end close tasks related to AR, under the guidance of the Accounting Team Lead.

• Help maintain accurate customer master data in SAP, including tax documentation (W-9s, exemption certificates).
• Document and follow standard operating procedures; flag process gaps or inconsistencies as they're identified.
• Take on increasing responsibility over time, including more complex reconciliations and customer‑specific projects, as skills develop.

• Conduct routine collection activities on past‑due accounts.
• Maintain records of customer communications and payment commitments.
• Escalate high‑risk delinquent accounts to management.
• Support dispute resolution with customers and internal stakeholders.
• Cross‑Functional Support
• Submit milestone invoices to Project Managers’ approvals and send the final invoice to the customer or upload them to the customer portal.
• Coordinate with Project Managers, Sales, and Accounting to resolve customer billing disputes.

• 2-3 years of experience in Accounts Receivable, ideally within an AR-specific role.
• Working knowledge of accounting concepts (debits/credits, account reconciliation).
• Comfortable working in Excel, including formulas, basic pivot tables, and VLOOKUP/XLOOKUP.
• Strong attention to detail and follow‑through on recurring tasks.
• Good written and verbal communication skills.
• Bachelor’s degree in accounting, Finance, or a related field.

• Exposure to SAP or another major ERP system.
• Experience in a project‑based or B2B billing environment.

• Strong analytical and problem‑solving skills.
• High attention to detail and accuracy.
• Ability to communicate financial information clearly to non‑finance stakeholders.
• Eagerness to learn and grow into increasing responsibility over time.
• Process improvement mindset with a focus on efficiency and controls.
• High level of integrity, accountability, and professional judgment.