Fleet Manager II

Fleet Manager

Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients, AAA and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure timely completion of daily tasks.

Location Details:
This is an in-office, full-time position located at 2177 Flintstone Drive Suite N-P Tucker, GA 30084. Please note this position is not hybrid and will report to a fleet location every day.

Position Schedule / Shift: 7-day, multiple shift operation which may require "on call" duty at times.

Key Responsibilities:

• Increase revenue by servicing existing clients and expand base of commercial towing accounts.
• Analyze and resolve member complaints concerning driver performance.
• Investigate and mediate damage claims.
• Monitor equipment repair or replacement, including the ordering of supplies and verifying payment for all supplies.
• Monitor incentive bonus programs, including compiling data and preparing reports on program performance.
• Update maintenance files, as regulations and rules change, to ensure compliance with Local, State & Federal requirements.
• Interview and hire new employees to join the Fleet team for assigned locations.

Qualifications:

Required

• High school diploma or equivalent (GED) required.
• Valid state driver's license with an acceptable driving record and the ability to drive day or night for extended periods.
• Ability to successfully obtain and maintain DOT certification.
• Automotive industry and/or emergency roadside service experience preferred.
• Knowledge of towing procedures, vehicle operations, and equipment maintenance.
• Supervisory skills including scheduling, staffing, budgeting, decision-making, problem-solving, and performance management.
• Ability to interpret contracts and bid documents, with contract negotiation experience.

Preferred

• College level coursework in Business Administration or a related field.
• Prior Management experience.
• Experience with operating towing equipment.
• Must be 21+ years of age or older.

Work Environment:

Works in a temperature controlled office environment with exposure to slightly dirty conditions. Occasional (up to 30% of work time) exposure to temperature extremes. Must be able to stand/walk, climb/stoop/kneel and lift/push/pull; in order to inspect vehicles and equipment.

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation:

Annual salary between $74,860 - $89,000. Pay rate will be determined based on experience and may exceed starting rate.

Benefits:

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).
• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.
• 401(k) plan to support long-term financial goals.
• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Paid Time Off (PTO):
  Accrual-based, increases with tenure, eligible at 90 days of employment.
• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
• Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
• Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.
• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

Job Posting Period:
This position is expected to remain posted through 8/19/26; however, it may close at any time once a qualified candidate pool is identified.

Who We Are:

Become a part of something bigger. The Auto Club Group (ACG) provides…