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Bilingual Leasing Consultant in Tucker

Job in Tucker, DeKalb County, Georgia, 30085, USA
Listing for: Balfour Residential
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Job Description & How to Apply Below
Position: Full Time Bilingual Leasing Consultant in Tucker

We are looking for an experienced Leasing Consultant who will serve as the first impression to potential and current residents. The role requires a customer service and sales mentality and includes listening to resident needs, handling digital requests and work orders, and maintaining strong customer relationships.

We offer competitive hourly rates, beginning at $18–$20, and outstanding benefits, including 7 days of paid time off per year (with opportunity to earn more over time), medical, dental, vision, 401(k), life insurance, and a housing discount.

Office

Hours:

Monday – Friday, 8:00 a.m. – 4:30 p.m. (30‑minute break)

Essential Functions
  • Answer questions and digitally show apartments to potential residents to define what they want.
  • Sell the value of community features as they relate to the customer needs to close the sale.
  • Follow up daily with potential leads via email and phone.
  • Create and maintain excellent and ongoing relationships with potential and current residents.
  • Ensure a high level of customer service.
  • Use customer service skills to take requests, complaints, and resolve them quickly, including work order requests and management.
  • Assist in monitoring renewals and electronically distribute and follow up on renewal notices.
  • Prepare and assist with all leasing paperwork.
  • Process applications for approvals (credit check, rental history, etc.).
  • May be required to assist in special projects or activities including due diligence, property acquisition/disposition, and serve on or participate in company‑sponsored or sanctioned committees, organizations, and functions.
  • Take accountability for daily leasing operations, and ensure professional and timely responses and resolutions.
  • Participate in rent collection and rent collection procedures.
  • Attend and participate in our training programs as required.
  • Attendance and on‑time arrival is an essential job function.
Requirements
  • 2+ years of office administration or leasing experience.
  • English and Spanish speaking required.
  • Reliable, productive, and hardworking; remain calm under pressure.
  • Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines.
  • Familiarity with office organization and optimization techniques.
  • High degree of multi‑tasking and time management capability.
  • Excellent written and verbal communication skills.
  • Integrity and professionalism.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)—important.
  • Must pass a criminal background check and credit background check.
  • Must have Work Authorization in the US.
  • Must pass a drug test.
  • Must be local to 30084 or comfortable commuting.
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