Hybrid EDI Helpdesk Representative – Healthcare Support
Job in
Tucker, DeKalb County, Georgia, 30085, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Gainwell Technologies in Tucker, GA is seeking an EDI Helpdesk Representative to join our Hybrid team. In this role, you will handle provider questions, process member updates, and ensure accuracy while meeting SLAs.
The position emphasizes excellent customer service, familiarity with helpdesk software and Microsoft Office, and the ability to multitask across several applications. Work hours are 9:00 AM to 5:30 PM EST with occasional on-site duties.
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