Route Support Service Professional

Overview

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we’re dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you.

With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it’s more than that. It’s serving our communities. It’s having your teammates’ backs. It’s going above and beyond and making a difference.

We step in and step up when people have problems they can’t fix, and they need the pros. We crush their pest problems and lift their spirits.

• Outdoor, Independent Work:
  Say goodbye to being stuck at a desk! As a Wildlife/Termite Technician, you’ll be on the move—working independently and directly interacting with customers in your community. You’ll help protect homes, businesses, and families while growing your career with clear advancement opportunities.
• Training & Support:
  We provide top-tier training to set you up for success. No prior experience? We’ve got you covered! You’ll start with comprehensive training and quickly take the lead with your own customers.
• Strong Team Community:
  Northwest Exterminating is about building lasting relationships—both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more!

• Customer Relationships:
  Build strong connections with internal and external customers, creating “Customers for Life.”
• Wildlife Services:
  Provide wildlife exclusion services and animal removal at customer locations.
  • Set up exclusion traps, cut flashing, and form hardware cloth to specifications.
  • Work safely on rooftops and use a safety harness when needed.
  • Perform basic repairs in areas damaged by animals using tools, sheet metal, and screening.
  • Maintain knowledge of federal, state, and local regulations regarding wildlife exclusion and removal.
• Termite Services:
  • Perform both preconstruction and post-construction termite treatments.
  • Solve customer account issues and address both current and future needs.
  • Communicate regularly and consistently with customers to ensure satisfaction.
  • Partner with internal teams like customer service, sales, and management to deliver exceptional service.
  • Apply appropriate products according to label standards.
  • Service & Sales:
    Follow a service schedule within your assigned territory, ensuring safe and timely visits. Educate customers on wildlife services, and work to meet or exceed monthly sales goals.
  • Collaboration:
    
    Partner with internal teams such as customer service, sales, and management to deliver exceptional customer service.
  • Safety First:
    Prioritize safety in all aspects of your work, including handling company equipment and vehicles.

• Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
• As a Northwest teammate, you’ll act as a brand ambassador—representing our values and image with every customer interaction.

• Starting hourly range $17-$19, a company vehicle, and a company cell phone.
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• I…