Systems and Infrastructure Engineer; Level I - V

Position: Systems and Infrastructure Engineer (Level I - V)
This position leverages expertise in system administration to maintain systems critical to GSOCs system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOCs real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines.

Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporations goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance.

Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation.

Job Duties:

All Levels:
Develops and maintains components of GSOCs Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOCs System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOCs Operational Technology environment to enhance infrastructure security posture.

Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOCs cyber security policies and procedures.

Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II:
Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOCs operational technology infrastructure under direct supervision. Level III:
Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOCs operational technology infrastructure with minimal supervision. Levels IV- V:
Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOCs operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and…