Systems & Infrastructure Intern

Support Secure, Reliable Enterprise Infrastructure and Operational Technology

Georgia System Operations Corporation (GSOC) is seeking a Systems & Infrastructure Intern to support the Systems & Infrastructure organization within Operations. This opportunity provides hands‑on exposure to the enterprise technology systems, operational technology environments, administration practices, and infrastructure processes that help support reliable electric system operations.

As a Systems & Infrastructure Intern, you will work alongside experienced technology professionals and contribute to meaningful technical projects and recurring operational activities. You will gain exposure to Windows and Linux environments, IT service management processes, system hardening, backups, patching, asset management, documentation, and continuous improvement initiatives.

This opportunity is ideal for a technically curious and analytical student who enjoys solving problems, working with systems, learning secure technology practices, and understanding how resilient infrastructure supports essential services.

As a Systems & Infrastructure Intern, you will support projects and recurring activities that contribute to technology reliability, security, infrastructure readiness, and operational excellence.

• Become familiar with IT service management processes, including Change Management, Incident Management, and Asset Management, as they relate to Operational Technology server systems.
• Assist with system administration activities in Windows and Linux environments under appropriate supervision.
• Support system hardening, server backup validation, and patch management activities.
• Assist with asset inventory, system documentation, operational procedures, and infrastructure records.
• Help review incidents, changes, and infrastructure‑related requests and support follow‑up documentation as directed.
• Gain exposure tofirewall and network infrastructure support activities where applicable.
• Contribute to programming, scripting, or automation projects based on department needs and your developing technical skills.
• Participate in technical discussions and continuous improvement initiatives while communicating progress, questions, or barriers.
• Present a summary of your projects, accomplishments, outcomes, and key learnings at the conclusion of the assignment.

• Current enrollment in a degree program in Computer Engineering, Computer Science, Information Technology, Information Systems, Electrical Engineering, ora related field.
• Interest in enterprise infrastructure, systems administration, cybersecurity, networking, automation, or operational technology.
• General information technology experience and familiarity with Windows environments.
• Basic exposure to Linux systems, networking concepts, cybersecurity fundamentals, or related technical coursework.
• Strong analytical and problem‑solving skills, with a willingness to investigate issues and learn from experienced professionals.
• Attention to detail and a commitment to maintaining accurate technical documentation, asset information, and operational records.
• Clear written and verbal communication skills, including the ability to document work and communicate progress or barriers.
• Strong organization and time‑management skills, including the ability to manage assignments and meet deadlines.
• A collaborative, accountable, and learning‑oriented approach to technical work in a professional environment.

• Coursework, lab experience, academic projects, or prior experience involving Windows systems, Linux systems, enterprise infrastructure, server administration, or operational technology.
• Exposure tosystem hardening, server backups, patching, asset inventories, technical documentation, or operational procedures.
• Interest in IT service management processes, including Change Management, Incident Management, and Asset Management.

• Exposure tocybersecurity fundamentals, firewalls, networking concepts, or infrastructure support.
• Programming, automation, or scripting experience is beneficial but not required.
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