Appliance Installation Coordinator

Installation Coordinator

Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator.

Location:

Onsite in Stone Mountain, GA

Schedule:

Monday through Friday, between 8:00 AM and 5:00 PM

Compensation:
Starting at $20/hour, with potential for higher pay based on experience

Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services

Collaborate with sales teams to understand the customer requirements

Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability

Contact customer for scheduling of events: pre-site, delivery and installation

Update Installation Calendar with pertinent job condition

Track and record number of installations by product type

Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy;
Provide formal and final pricing to customer for services requested;
Point of contact for questions, concerns, and/or complaints

Write credit memos and sales orders as needed for returns and rescheduled appointments

Prior installation coordinating experience is strongly preferred

Ability to apply expert level product and installation knowledge

Ability to organize and prioritize work and communicate effectively

Ability to develop and maintain positive relationship with both internal and external customers

Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$15.00 - $39.14

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information