Regional Operations Manager

Area Business Manager

Southern Carlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.

Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.

At Southern Carlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service.

Provide Fanatical Service:
We don't just talk about service—we live it. Fanatical service means treating every challenge like our own, going above and beyond to deliver faster, better solutions that exceed expectations.

Act With Urgency:
In our industry, time is everything. Whether it's a quote, an answer, a delivery, or a solution—urgency isn't optional. We respond quickly, because every second matters.

Earn & Maintain Trust:
Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.

Continuously Improve:
We're committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.

The Area Business Manager is responsible for overseeing the operational, financial, and sales performance of multiple branch locations within a designated geographic area. This position provides strategic leadership and direction to Branch Managers and their teams to ensure achievement of revenue targets, operational efficiency, and compliance with Southern Carlson's corporate policies, procedures, and ethical standards. The Area Business Manager partners closely with Operations, Sales, Finance, HR, and Compliance to drive consistent execution of company initiatives, enhance customer satisfaction, and strengthen profitability and market growth within the assigned area.

Essential Duties & Responsibilities:

• Drive sales growth by developing and executing area business strategies, identifying market opportunities, and supporting key customer relationships.
• Monitor and manage branch-level financial performance, including revenue generation, expense control, and profitability metrics.
• Work with the Sales organization to promote customer retention, new business development, and cross-functional account support.
• Collaborate with Sales and Operations leadership to develop and execute area business plans, growth strategies, and customer service initiatives.
• Identify, pursue, and secure new business opportunities within existing and emerging markets, ensuring alignment with company capabilities and objectives.
• Collaborate with Regional and National Account teams to support contract execution, pricing strategies, and service delivery excellence.
• Develop and maintain strong relationships with key customers, distributors, and industry partners to enhance brand loyalty and market presence.
• Monitor sales pipelines, forecasts, and performance metrics to identify trends, risks, and opportunities for business expansion.
• Lead the development and implementation of local marketing initiatives, trade events, and promotional activities to strengthen regional presence.

Minimum Education & Experience Requirements:

• Bachelor's degree in Business Administration, Sales Management, or related field; equivalent combination of education and experience considered.
• Minimum 5 years of progressive leadership experience in sales, operations, or business management within a distribution, industrial, or construction supply environment.
• Experience with ERP systems and data-driven sales strategy preferred.

Knowledge, Skills & Abilities Requirements:

• Comprehensive understanding of sales…