Public Safety Transcription Technician

Job Type: Classified

Job Classification: 5887 – Public Safety Transcription Technician

Salary Grade: 3

Pay Range: $17.99 – $24.29 per hour (Estimated hiring range: $17.99 – $21.14 per hour)

Job Open Date: OPEN UNTIL FILLED

The Public Safety Transcription Technician transcribes recorded or written law enforcement officer reports into department-approved formats or onto required forms using computer-based resources to meet departmental and legal standards for content, accuracy, and timeliness. It distinguishes itself from other clerical, administrative, and public‑safety‑related technicians and specialists by its primary focus on the accurate transcribing of legally sufficient reports and documentation.

As defined under the Americans with Disabilities Act, this classification may include the following tasks, knowledge, skills, and other characteristics. The list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Transcribe recorded or written law enforcement reports into department‑approved formats, using computer-based resources.
• Proofread, edit, and correct transcribed materials by comparison with recordings and written reports.
• Contact originators of recorded/written reports to clarify or correct statements which cannot be resolved by critical review of original source materials.
• Print and distribute transcribed reports to appropriately qualified individuals/agencies.
• Distribute transcribed reports via secured electronic means (facsimile, computer‑to‑computer, etc.) to appropriately qualified individuals/agencies.
• Maintain manual and computer‑based activity logs.
• Access departmental restricted‑use databases and communications systems to locate essential information.
• Maintain required physical security and confidentiality of information encountered or created during the course of assigned duties.
• Maintain physical security of assigned work areas by determining allowable access by others, including maintenance of sign‑in/-out registers.
• Perform operator‑level servicing and maintenance of assigned recording/dictation equipment, computer‑related equipment (e.g., printers, copiers, etc.) and other office equipment.
• May be required to perform transcription duties in languages other than English.

High School Diploma or General Education Development (GED) certification required at time of application.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

The Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

• Within six months of employment, employees must attain and maintain access certification for all relevant departmental databases required for the assigned position.
• Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to obtain/maintain the required licensure shall be grounds for termination.
• The County requires pre‑employment background checks. Successful candidates will receive a post‑offer, pre‑employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
• Pre‑/post‑appointment drug screening and polygraph examinations are required of all positions in this classification due to the need for access as described above.
• Some positions may require bilingual abilities in English and a second language, as determined by the Department.
• Physical and sensory abilities will be determined by position.
• Working conditions will be determined by the position.

Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.