Administrative Assistant, Speech Language & Hearing Sciences
Listed on 2026-03-10
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Administrative/Clerical
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Healthcare
Position Highlights This position supports the business operations of Speech, Language, and Hearing Sciences. The position is primarily responsible for assisting the Medical Billing Manager with coordination of insurance benefits; referral management; maintaining the electronic medical records system; checking in clients; collecting and recording cash receipts; and interacting with faculty clinicians, students, patients, and their families in our dynamic and fast‑paced training clinic.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
U of A is recognized for its innovative work‑life programs. For more information about working at the University of Arizona and relocation services, please .
Duties & Responsibilities- Answer clinic phones (three incoming lines), including scheduling new and existing audiology patients and speaking with new speech clients from referrals regarding needs, scheduling, paperwork, etc.
- Check in/out patients – duties include scanning paperwork, noting information, COVID screening, permits, copying documents, updating status on the schedule, appointment preparation follow‑up and surfacing through the schedule for missing items (referrals, paperwork, insurance, hearing aids, etc.). Process payments for in‑person and telehealth sessions, and assist walk‑ins with questions and/or hearing aid drop‑offs.
- Updating spreadsheets and sending patient paperwork – Includes “To Be Scheduled Speech”, self‑pay tracking, managing the electronic paperwork system, and PCP referral fax list.
- End‑of‑day closeout – credit card, cash, and check payments are verified in the patients' accounts.
- Email communications with admin action required.
- Other duties as assigned.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications- High school diploma and a minimum of 5 years relevant (i.e. clinical) work experience required.
- Experience with HIPAA regulations.
- Bilingual (English/Spanish) strongly preferred.
FLSA Non‑Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job FTE 1.0
Work Calendar Fiscal
Job Category Organizational Administration
Benefits Eligible Yes - Full Benefits
Rate of Pay $20.33 - $25.41
Compensation Type hourly rate
Grade 5
Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.
Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level OC3
Job Family Administrative Support
Job Function Organizational Administration
Type of criminal background check required
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Name-based criminal background check (non-security sensitive)
Number of Vacancies 1
Target Hire Date 3/16/2026
Contact Information for Candidates
Feday Barakat
fedaybarakat
Open Date 3/2/2026
Open Until Filled Yes
Documents Needed to Apply Resume and Cover Letter
Special Instructions to Applicant
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