Records Manager

City Records Manager

The City Records Manager at the City of Tucson's City Clerk's Office is responsible for the administration of the City's enterprise-wide records management program and ensures compliance with federal, state, and local requirements governing records retention, preservation, disclosure, and disposition. This position provides leadership in the development of policies, procedures, systems, and modernization initiatives that support effective records governance and information management across the City.

The position also serves in a lead role supporting municipal elections through coordination of key processes and oversight of assigned election functions, while providing cross-functional support for core City Clerk's Office operations.

Work is performed under the supervision of the Deputy City Clerk. This position exercises supervision over division personnel.

• Directs and administers the City's records management program. Researches, interprets, and applies Arizona Revised Statutes, Arizona State Library requirements, City Charter and Code provisions, and other legal authorities related to records management, public records requests, and information governance.

• Oversees operations of the City Records Center and Archives; evaluates and modernizes records management practices, policies, systems, and technologies; maintains the City's records retention schedule and essential records listing; and oversees citywide records destruction activities and required reporting.

• Provides support, training, and technical assistance to City departments regarding records management practices, retention schedules, digitization initiatives, and related technologies. Monitors compliance to ensure consistent application of records policies and procedures across the organization.

• Oversees the City's public records request program and serves as a subject matter expert on records access and disclosure requirements. Coordinates with departments, legal counsel, and stakeholders to ensure compliance with applicable laws and policies.

• Manages assigned staff, including assigning and reviewing work, managing schedules, completing performance evaluations, facilitating training and professional development, and ensuring timely and effective delivery of program services.

• Administers and facilitates city election processes, including ballot creation, affidavit processing, voter services, ballot boards, tabulation, ballot drop-off sites, and election worker coordination and vote center logistics; oversees charter-mandated processes, including redistricting and citizen boards, committees, and commissions.

• Provides executive and administrative support to the Mayor and Council and assists the City Clerk in fulfilling administrative functions, special projects, and other assignments within the City Clerk's Office.

• Performs all other duties and tasks as assigned.

• Work schedule may vary based on operational needs and may include early mornings, evenings, nights, and weekends, depending on operational requirements.

• Requires prolonged periods of sitting, standing, and computer use, as well as occasional lifting and moving of records, boxes, and election equipment.

• Work is performed in office and warehouse environments, which may include exposure to dust, confined spaces, and varying temperatures.

• Requires travel to various City facilities and off-site locations.

Education:

Associate degree

Experience:

Three (3) years of relevant experience

License: A valid and unrestricted driver's license with two (2) years of licensed driving is required.

Any combination of relevant education and experience may be substituted on a year-for-year basis.

Preferred Qualifications:

Education:

Master's degree in Business Administration, Public Administration, Library and Information Science, or a related field.

IIMC Master Municipal Clerk Certification, Arizona Secretary of State Election Certification, or Certified Records Manager (CRM) designation.

Experience:

Administering or managing enterprise-wide records management programs.

Lead…