Transaction & Operations Coordinator

Transaction & Operations Coordinator (TC/Ops Manager)

Real Estate Brokerage | Property Management | AI-Assisted Operations Company: RGroup Realty

Location:

Tucson, Arizona Position Type:
Full-Time | In-Office License Requirement:
Active Arizona Real Estate License Required

RGroup Realty is not a traditional real estate office.

We're a growing real estate brokerage and property management company building a smarter, more efficient operation using technology, automation, AI-assisted systems, and strong operational workflows.

Our company supports:

• Residential real estate sales
• Property management
• Maintenance coordination
• Inspection services
• Marketing and operational systems

Our tech stack includes:

• App Folio
• Lone Wolf Transact
• Go High Level
• Google Workspace
• Dialpad
• zInspector
• AI-assisted workflow systems

We're looking for someone who is organized, adaptable, calm under pressure, and comfortable working in a fast-moving environment that continues to evolve.

This role is part Transaction Coordinator, part Operations Coordinator, and part workflow quarterback.

You'll help keep transactions, communication, compliance, and operational follow-up moving across both brokerage and property management operations.

Some days you'll be helping an agent clean up a transaction file before closing. Other days may involve coordinating maintenance follow-up, reviewing AI-generated communication before it goes out, handling operational escalations, or helping leadership stay organized on priorities.

We already use AI and automation heavily to reduce repetitive admin work. The goal is not to replace people. The goal is to remove unnecessary friction so our team can focus on higher-level work and better service.

We need someone who:

• Notices details
• Follows up consistently
• Communicates professionally
• Prioritizes well
• Stays calm under pressure
• Takes ownership without needing constant direction

• Manage transaction files from contract to close
• Track deadlines, signatures, and compliance items
• Coordinate with agents on missing paperwork and outstanding tasks
• Support the Branch Manager with file review and exception handling
• Maintain organized and compliant transaction records

• Help bridge communication between brokerage and property management operations
• Support Asset Managers with operational coordination and follow-up
• Assist with owner, tenant, vendor, inspection, and maintenance workflows
• Track recurring operational items like lease renewals, notices, inspections, and maintenance follow-up
• Support App Folio-related operational processes

• Work alongside AI-assisted systems and automation tools
• Review AI-generated communication and documentation before it goes external
• Use AI tools to organize information, summarize conversations, document workflows, and improve efficiency
• Help identify repetitive tasks that can be streamlined or automated

You do not need to be a programmer or AI expert. You do need to be comfortable learning and using technology.

• Monitor incoming operational communication and route issues appropriately
• Help ensure important items do not sit unresolved
• Draft professional communication when needed
• Maintain notes, reminders, and follow-up tracking
• Escalate legal, compliance, broker-level, or sensitive matters appropriately

• Active Arizona Real Estate License
• Tucson-based and available to work in-office full-time
• Arizona transaction coordination experience
• Property management experience
• Familiarity with App Folio or similar property management platforms
• Familiarity with Lone Wolf Transact or similar transaction management systems
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities without losing control of follow-up
• Professional communication skills
• Good judgment and problem-solving ability

• Experience working inside a brokerage office
• Experience supporting both sales and property management operations
• Familiarity with:
  • Go High Level
  • Dialpad
  • Google Workspace
  • zInspector
  • MLS systems
• Experience creating checklists, workflows, SOPs, or operational…