Administrative Assistant II - Health Department

Job Title:

Administrative Assistant II
• Department:
Health Department
•

Location:

Pima County Health Department
• Classification: 5896
• Salary Grade: 2
• Pay Range: $17.37–$23.45 per hour (Hiring Range estimate: $17.37–$20.41 per hour). Positions open until filled.

Job Summary:

The Pima County Health Department is hiring two Administrative Assistant II positions within the Business Operations Division. These roles provide customer-focused administrative and recruitment support, ensuring fair, organized, and timely recruitment and interview processes. Partners with hiring managers, candidates, staff, and HR to prepare recruitment materials, coordinate interviews, support communication, and serve as Equal Employment Opportunity monitors. Additional duties include answering department phone calls, routing inquiries, assisting with public records requests, processing accounts payable/receivable, taking meeting minutes, updating phone trees, and contributing to special projects.

• Respond to public and staff inquiries with general information about departmental or program activities.
• Answer single- and multi-line telephone calls, route calls and relay messages.
• Resolve routine problems in person, by phone, and by correspondence.
• Request specific information by telephone.
• Check documents for completeness and accuracy; issue licenses and permits.
• Type, word-process, edit, and format a variety of documents including correspondence, reports, forms, contracts, requisitions, and claims.
• Code, confirm, enter, update, and retrieve data using automated filing systems; verify accuracy of data and correct as needed.
• Establish and maintain filing systems and retrieve documents as required.
• Research document files and automated records for specific information.
• Copy, distribute materials, and operate copy machine.
• Read, screen, and direct mail and compose answers to routine correspondence.
• Calculate fees, record payments, and balance routine accounts.
• Operate office equipment (typewriters, computer terminals, PCs, fax machines, photocopiers, calculators).
• Conduct moderately complex word-processing tasks, including preparation of charts, graphs, and tables.
• Transcribe correspondence and reports from dictation equipment.
• Schedule and arrange meetings, conferences, interviews, and other appointments.
• Train other staff in office procedures and clerical activities.
• Assign and review the work of staff performing typing, filing, and routine clerical activities.

• Two (2) years of experience in secretarial or administrative tasks supporting a department, specialized program, or small business, or
• One year in Pima County as an Administrative Assistant I.
• Relevant education and experience must be documented in the application.

• Experience supporting human resources, personnel, or employment units within an agency.
• Experience providing customer service in person and/or by phone.
• Experience serving as an interview monitor, Equal Employment Opportunity monitor, or similar role.
• Proficient with Microsoft Office Suite.
• Familiarity with organizational policies, procedures, and regulatory requirements.

• Valid driver license at time of application and appointment; subject to 39‑month DOT Motor Vehicle Record review.
• Pre‑employment background check, including verification of work history, education, and criminal record.
• Post‑job‑offer proof of immunization and TB screening.
• Physical and sensory abilities as required (bending, grasping, hearing, speaking).

Pima County Government is an Equal Employment Opportunity employer. The County is committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.