Administrative Assistant

Administrative Assistant Position

The Administrative Assistant position at the City of Tucson's Police Department provides administrative support to police personnel. This position also requires a customer focused service approach, building and maintaining positive working relationships with internal and external customers while maintaining a high level of professionalism.

Work is performed under the supervision of the Police Captain. This position does not supervise.

Duties and Responsibilities

• Provides information and administrative support to police administration staff regarding all communications, activities, and issues that may arise on a day-to-day basis. Orders supplies and equipment and maintains inventory. Enters data and corrections into all Police Department and City systems. Schedules meetings and appointments for Police staff. Researches, prepares, and processes paperwork, and maintains spreadsheets, logs, and files. Prepares administrative reports, meeting minutes, and other management related documents.
  
  Troubleshoots office equipment and conference room technology issues.
• Provides quality customer service to members of the public, department personnel, and members of other agencies. Answers questions or connects the internal and external customer with appropriate resources. Connects and responds to citizen requests in person, by phone, or via email. Processes requests for a variety of Police Department services, both internal and community based.
• Responds to incoming Police Department mail, emails, phone calls, and voicemails. Researches and responds to a variety of citizen requests in accordance with city and police policies. Responds in writing to records requests from Tucson Police Records or criminal justice agencies, completing red actions of files in accordance with current records laws prior to releasing information. Develops and maintains department websites, prepares newsletters, and promotional materials.
• Attends Police Department meetings and workshops. Participates in the development of office policies and procedures by providing feedback to leadership. Manages conference registrations, hotel bookings, and travel arrangements Coordinates various special projects.
• Performs all other duties and tasks as assigned.

Working Conditions

Mostly office environment.

Minimum Qualifications

Education:

6 months post High School

Experience:

1 year of relevant experience

Equivalency:
Any combination of relevant education and experience may be substituted on a year-for-year basis

Preferred Qualifications

Bilingual (English/Spanish)

J0231 - Administrative Assistant

G104

$19.97 - 29.95 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Non-Exempt

Regular

Full time

Police Department

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

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