Police Records Specialist

Police Records Specialist I

The Police Records Specialist I position at the City of Tucson's Police Department performs clerical and customer service work while learning specialized systems and procedures to support the daily operations of the division/section.

Work is performed under the supervision of a Police Records Supervisor. This position does not supervise.

Duties and Responsibilities

• Answers multi-line telephone calls from community members. Assists citizens and law enforcement partners with copies of reports, background information, and research assistance. Responds to email and US mail correspondence to provide copies of redacted reports, visa letters, etc. Conducts manual and automated searches to retrieve crime information, as requested. Distributes information from filed reports for external and internal requests.
• Sorts incoming paperwork, maintains archives and files warrants. Responds to requests from the public and law enforcement personnel. Determines the requestor's right to information based on local, state, and federal guidelines and redacts appropriately. Accesses one or more databases and specialized software systems to gather information. Makes copies of files. Collects fees from requestor, when required. Processes information in accordance with laws to avoid civil and criminal liability to accurately distribute paperwork.
  
  Receives, coordinates and disseminates critical information from active police patrol units to multiple sources and resources based on published protocols and defined standards. Maintains confidentiality while completing projects and training.
• Enters and maintains information in the department tracking systems, including local wanted/missing persons and property records. Meets time constraints to satisfy biennial audit requirements set by the Department of Public Safety and Federal Bureau of Investigation. Reviews paperwork completed by law enforcement personnel to ensure compliance with federal guidelines.
• Performs all other duties and tasks as assigned.

Working Conditions

Shift work (24/7 essential operation)

Must be available to work any shift required by the department, including days, nights, weekends, and holidays.

Mostly office environment with some exposure to physical, ergonomic, or emotional hazards.

All duties and responsibilities listed are subject to change.

Minimum Qualifications

Education High school diploma or equivalent

Experience One (1) year of relevant experience

Equivalency Any combination of relevant education and experience may be substituted on a year-for-year basis.

Maintain confidentiality

Attention to detail

Record keeping

Customer Service

Critical thinking skills

Compensation Grade G103 Hourly Range $18.15 - 27.23 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA):
Non-Exempt Position Type:
Regular Time Type:
Full time Department:
Police Department

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.