Benefits and Eligibility Specialist

Position Overview

Join our team in Tucson, AZ as a Benefits and Eligibility Specialist. This onsite position offers an 8-week assignment with the potential for full-time conversion. In this role, you will review applications for public assistance programs, determine eligibility, and ensure documentation accuracy. Strong communication skills are essential for addressing customer concerns and explaining policies to various stakeholders.

Join our team in Tucson, AZ as a Benefits and Eligibility Specialist. This onsite position offers an 8-week assignment with the potential for full-time conversion. In this role, you will review applications for public assistance programs, determine eligibility, and ensure documentation accuracy. Strong communication skills are essential for addressing customer concerns and explaining policies to various stakeholders.

• Review and verify applications for public assistance programs
• Conduct interviews to determine program eligibility
• Provide guidance to applicants and answer inquiries
• Explain policies and procedures to claimants, employers, and other stakeholders
• Maintain accurate records of actions taken
• Participate in occasional meetings or training sessions

• 2+ years of customer service experience
• High school diploma or equivalent
• Ability to work onsite in Tucson, AZ with reliable transportation
• Strong written and verbal communication skills

• Experience in benefits administration or eligibility determination
• Proficiency in data entry and handling confidential information
• Adaptability to changing processes
• Strong problem-solving and critical thinking skills

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.