Administrative Assistant 2

The Administrative Assistant 2 performs a variety of office support duties for multiple programs performing a full range of advanced clerical and office support duties. Provides information and assistance to the college and the public. Creates presentations in multiple formats. Generates reports, requisitions, purchase orders, and monitors invoices. Updates and manages department files and records. Schedules department meetings.
This position works 19.5 hours per week.

• Provides advanced office support to administrative staff and assists faculty by answering, screening and directing phone calls; reviews and responds to emails;
• Prepares and proofs reports, letters, spreadsheets and requisitions; coordinates meetings, and takes notes
• Serves as first point-of contact for inquiries, complaints, and concerns. Interacts with students, faculty, staff, and the general public to answer questions concerning processes and procedures or confidential issues or concerns
• Gathers, assembles, updates, and distributes a variety of department or college specific information, forms, records, and data as requested
• Tracks financial activity and departmental budgets; reviews financial transactions and other documents for accuracy and availability of funds; ensures compliance with laws and College regulations and policies.
• Prepares financial documents as requested
• Participates in development of master schedule with management administrative staff.
• Prepares reports on enrollment, loads, and status of adjunct faculty contracts.
• Provides notice of cancellation of classes and cancellations of faculty contracts in final approval status
• Coordinates projects with Academic Deans and Department Heads regarding budget, confidential records, and upcoming projects
• Develops and implements training for staff. Functions as a liaison between students, faculty, staff, and the general public
• Updates confidential files and records for students and staff
• Orders and maintains materials and supplies
• Performs all other duties and responsibilities as assigned or directed by the supervisor

• High school diploma or GED and
• One to three years of related experience providing general office support

or

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

• Associates Degree/Vocational or technical training in office management

The ideal candidate will have the following knowledge, skills and abilities:

• Knowledge of administrative procedures and practices
• Knowledge of internal and external customer service principles and practices
• Knowledge and application of organizational and time management principles
• Skill in effective communication (both written and oral)
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in positive, productive, and flexible customer service
• Ability to adapt and maintain professional composure in emergent and crisis situations
• Ability to apply effective and accurate data entry and typing skills
• Ability to develop and maintain effective and positive working relationships