Administrative Assistant II

• Serve as the primary contact for incoming calls from interested parties with questions regarding cases being reviewed
• Process paper and electronically received mail, including encrypted mail requiring password verification
• Register children and open cases for review
• Create electronic files and upload documentation
• Distribute recommendation reports to the Court and interested parties
• Assist program specialists to ensure successful facilitation of Foster Care Review Board reviews

• High school diploma or GED
• Three years administrative experience
• Excellent verbal and written communication skills
• Organization and detail orientation
• Ability to maintain accurate administrative files
• Ability to maintain confidentiality
• Ability to cover phone and reception duties
• Ability to screen and accurately route incoming phone calls
• Responsiveness to last‑minute staff requests
• Currently authorized to work in the United States on a full‑time basis
• May be required to complete computer testing in Word, Excel, PowerPoint, Outlook, proofreading, and typing

Demonstrates strong administrative capabilities with a focus on organization, detail orientation, and effective communication. Proficient in managing confidential information and facilitating case reviews within a structured environment.

• Administrative Experience
• Verbal Communication Skills
• Written Communication Skills
• Organization Skills
• Confidentiality Maintenance

• Case Registration
• Document Uploading
• Mail Processing
• File Management
• Computer Testing

• Detail Orientation
• Responsiveness
• Reception Duties

• High School Diploma
• GED

• Foster Care Review Board
• Confidentiality
• Administrative Files

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook