Scheduling Clerk - General Surgery - Oro Valley

** Why Join Us?*
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** Be Valued for What You Bring to the Team**   - Competitive pay that rewards your hard work

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** Benefits You Can Count On**  - Medical, dental, vision, and life insurance coverage

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** Work Hard. Recharge Often.**  - Generous PTO and extended illness benefits

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** Invest in Your Future**  - 401(k) with company match

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** Grow With Us*
* - Career development , learning opportunities, and advancement pathways

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** We Invest in Your Success**  - Licensure and certification reimbursement for eligible roles

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** Student Loan Support**  - Assistance available for eligible roles

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** Your Wins Deserve Recognition**  - Employee rewards and recognition programs

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** A Team You'll Love Working With**  - A collaborative, purpose-driven culture making a difference every day

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** Additional Voluntary Benefits**  - Choose from options such as pet insurance, identity protection, and legal insurance.

** Great people. Great benefits. Meaningful work. Join us and make an impact.*
* ** Job Summary*
* The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and a seamless patient experience. This role involves working closely with healthcare providers, patients, and administrative teams to schedule consultations, treatments, procedures, and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records, resolves conflicts, and provides clerical support to the facility's administrative functions.

** Essential Functions*
* + Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.

+ Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions.

+ Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.

+ Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated.

+ Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed.

+ Assists with patient check-in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions.

+ Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.

+ Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements.

+ Performs other duties as assigned.

+ Maintains regular and reliable attendance.

+ Complies with all policies and standards.

** Qualifications*
* + Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred

+ 0-2 years of experience in medical scheduling, administrative support, or customer service preferred

+ 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

** Knowledge,

Skills and Abilities

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* + Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.

+ Proficiency in EHR systems, scheduling software, and office applications.

+ Excellent customer service and communication skills, with the ability to interact professionally with patients, families, and healthcare teams.

+ Strong organizational and problem-solving skills, ensuring accuracy and efficiency in scheduling operations.

+ Ability to handle high call volumes…