Service Detail Lead - Honda Tucson Auto Mall

Position: Service Detail Lead - AutoNation Honda Tucson Auto Mall
The Service Detail Lead is responsible for work allocation, supervision and training of a team of detail technicians to assure efficient and productive team performance.

What are the day-to-day responsibilities?

Schedule and assign daily work objectives for the service detail technicians

Monitor performance and counsel service detail technicians with behavioral or performance issues

Train, coach, supervise and assist the service detail technicians

Maintain a safe and efficient shop area that is free of hazards

Maintain an objective assessment of each service detail technician's training, skills and abilities

With the assistance of the service consultant and service manager, chart the performance of each service detail technician

Coordinate ongoing training for the service detail technicians and maintain a log of the completed training and certifications received

Maintain a schedule of the service detail technician absences for training, vacation or personal reasons to assure proper staffing to meet work demands

Conduct team meetings with the service consultants and service detail technicians to assess prior day performance and review work assignments for the dayWhat are the requirements for this job?

High School Diploma or equivalent

Excellent verbal and written communication skills

Must have a valid driver's license

Ability to drive manual transmission vehicles

Demonstrated customer service skills

Two or more years of supervisory experience (preferred)
Exciting Benefits and Perks Await You:

Competitive compensation and 401k matching

Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear Access  amazing deals and discounts through You Decide, a website with offers from top providers and retailers

Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.

Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.

We value innovation, teamwork, and a commitment to making a positive impact in the world.