IT Business Analyst -III

About Us

UNS Energy Corporation
, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

• Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
• Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
• Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution for eligible employees, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees, here and here.

Position Description

The Business Analyst develops business requirements, process maps, and related documents based on business area needs. Knowledge of lines of business is crucial, as is the ability to use a variety of tools and techniques when working with disparate groups. Strong analytical skills are employed to understand business drivers, processes, and needs in order to design effective solutions. Effective communication skills are essential.

The business analyst bridges the gap between functional business areas and the IT organization. The Business Analyst understands the core business and how to solve business problems, acting as an interface between business units, technology teams and project teams.

Position-Related Responsibilities

• Combines business intelligence and technical skills with a deep understanding of customer's needs so that they can be transformed into technological and operational requirements.
• Proactively communicates and collaborates with customers to analyze information needs and functional requirements and deliver the needed artifacts (e.g. process maps and documentation, business requirements documents, functional requirements, use cases, etc.).
• Gathers requirements using interviews, requirements workshops, business process descriptions, use cases, scenarios, document analysis, surveys, site visits, task and workflow analysis.
• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
• Participates on project teams, assisting in requirements definition and process design while also ensuring that testing and training align with the defined requirements and processes to meet business area needs.
• Identifies and defines opportunities and strategies to use information technology to simplify, integrate, and otherwise improve the organization's business and workflow processes.
• Ensures the optimal fit between a proposed solution with the current information technology infrastructure, application platforms and the strategic direction of the organization. Focuses on anticipating business needs and optimizing the return on IT investment.
• Assists in the IT Governance process, coordinating and facilitating document creation, vendor…