Design Studio Consultant

Location: Tucson, AZ area

Employment Type: Full-Time / Permanent / Onsite

Reports To: Purchasing Manager

• Contact buyers to schedule Design Studio appointments
• Strong attention to detail
• Very organized and task oriented
• Review selected and available options on floor plans with homeowners and explain standards and upgrades to these items
• Communicate features, advantages and benefits associated with various upgrades and identify opportunities to sell upgrades through effective questioning and listening skills
• Accurately interpret homeowners’ requests and produce necessary documentation to ensure all selections are properly communicated to trades
• Keep buyer contact log, Design appointment tracker, and input Design appointment dates into JDE
• Process files, late changes, adds/revisions, and generates paperwork for the field
• Create Design diagrams and presentations (PowerPoint and or Adobe)
• Hosts Preview Days: greeting buyers, maintaining preview day brochures, buyer check in sheet and price lists, etc.
• Resolve issues with home buyers, either in‑person, over email or on the telephone
• Act as liaison between field personnel and Design Center by answering questions from builders, sales consultants, and vendors promptly
• Set up and maintain buyers’ files electronically
• Assist in keeping product reference information current, including tear sheets/PDFs of current materials offered
• Prepare all final documentation including color selections, waivers, design deposits and amendments
• Ensure paperwork is accurate, audited, and clear stated and distributed in a timely manner
• Follow up on any outstanding issues in a timely fashion
• Respond to any concerns or questions that arise from either homeowner, construction site, or customer service and provide quick responses and effective solutions
• Attend Divisional Quarterly Meetings and Homeowner Orientations when necessary
• Perform other related duties as assigned, especially administrative
• Perform monthly field visits to ensure quality and correct work is being performed
• Maintenance and upkeep of showroom including opening and closing checklists, snacks and beverages stocked and all materials put away prior to the end of each day

• Bachelor’s degree in Interior Design or relevant major preferred, or minimum equivalent experience required
• 2+ years of experience in a Design Center environment, preferably in new home construction
• Proficient in reading blueprints, preferred
• Intermediate level of computer skills and system knowledge
• Proficient in Excel
• Experience with PowerPoint and Adobe or similar programs preferred
• Knowledge of JDE and Hyphen Solutions is preferred
• Proficiency in Math;
  Accounting experience preferred for Senior Administrator position
• Outstanding Interpersonal and Customer Service skills, and a high degree of professionalism
• Strong written/verbal communication skills to include a clear and professional phone voice
• Ability to communicate effectively with confidence and professionalism
• Frequent contact with new home buyers, subcontractors, vendors and employees at all levels of the organization
• Team player; with demonstrated ability to work within cross‑functional teams, in a support role
• Accurate; with keen attention to detail in every aspect of the job
• Self‑directed; takes initiative, proactively addresses problems; can work independently with minimal oversight
• Highly organized with the ability to prioritize projects and meet deadlines, with multiple interruptions
• Strong selling and presentation skills
• Good organizational and time management skills
• Strong communication skill – verbal and written – in particular good listening skills
• Ability to multi‑task with flexibility in work style
• Ability to work both as part of a team and independently
• Available to work flexible hours as needed

• This job operates in a professional office environment, which may be located at a model home, sales office, or sales center
• Must be able to be on your feet approx. 50% or more of the day
• Must have reliable transportation and a valid driver’s license
• Must be willing to travel to communities and other offices as needed
• Must be able to lift up to 20 lbs.
• This role routinely uses…