Operations Manager - Tucson, AZ

Full-Time Operations Manager

Compensation: $30-35 depending on experience

We’re looking for an energetic, reliable and experienced field operations manager who can join our local operations team in our new Tucson market. Working under our VP of Operations, you’ll be responsible for managing several aspects of vacation rental operations including inspections, asset turnover workflows, branding, supply chain, local guest services, maintenance, vendor relations, and housekeeping quality control. The position requires excellent communication, teamwork, planning, and project management skills, as well as the ability to visit properties regularly.

We need a self‑starter who leads by example, creatively solves problems, and thinks both big‑picture and in functional detail. You will also serve as our brand ambassador for the Tucson market and instill a passion for delivering exceptional guest service and experiences.

• Manage ground operations of our Tucson properties under the direction of the VP of Operations.
• Inspect properties to ensure brand standards are maintained, evaluate maintenance, grounds, and housekeeping operations.
• Review and audit property administrative and maintenance areas to ensure compliance with established policies and procedures.
• Ensure exceptional guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion.
• Proactively identify issues that arise and independently solve problems.
• Lift, move, unpack and do the more “unglamorous” side of supply chain support for properties.
• Coordinate and manage housekeeping and maintenance tasks.
• Perform other duties as assigned.
• Must be located in the Tucson, AZ, preferably within 15 minutes of the Catalina Foothills area.

• Career-oriented, highly motivated, responsive and reliable.
• 3+ years of experience in short‑term rental or hotel operations (Highly preferred).
• Hospitality experience (Highly preferred).
• Bachelor or Associates Degree or job experience that required analytical skill sets (preferred).
• Ability to work in a team environment or work independently.
• Project management experience (preferred).
• Knowledge of basic residential mechanical systems like HVAC, electrical, plumbing, pool systems, and well systems (preferred).
• Self‑starter mentality.
• Ability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs.
• Ability to work well under pressure in a fast‑paced environment.
• Highly confident in navigating various tech/management applications on desktop, laptop and mobile devices.
• Positive attitude and a passion for the vacation rental industry.
• Reliable car, a valid driver's license, and the willingness to travel regularly within the designated area.
• Ability to lift and move heavy objects and perform manual tasks.
• Legal right to work in the United States.
• Benefit:
  Healthcare Benefits