Bus Strateg & Init Mgr – Claims Readiness Manager

Responsibilities

• Supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business
• Defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners
• Act as a key liaison between business leaders and execution partners
• Ensuring strategic initiatives are successfully implemented across people, process, and technology
• Driving transformation efforts that enhance client experience, operational efficiency, risk management, and profitability
• Aligning outcomes with enterprise strategy, regulatory requirements, and executive expectations
• Ensuring that Claims associates are prepared for strategic change by aligning business strategy, planning, and execution
• Partnering across the enterprise to deliver simplified, innovative, and scalable solutions

• 3+ years of experience in delivering business strategic initiatives
• Strong executive presence with the ability to lead and facilitate meetings, including alignment sessions and with senior executives
• Strong problem‑solving skills with the ability to follow through, elevate appropriately, and drive resolution
• Proven ability to manage multiple priorities and adapt in a fast‑paced environment
• Sound judgment in balancing risk and reward, evaluating strategies, and assessing client impact
• Exceptional written, verbal, and active listening communication skills
• Able to influence across all organizational levels and build consensus
• Strong critical thinking, strategic planning, and project management capabilities
• High attention to detail with a commitment to flawless execution
• Organizationally savvy; able to navigate complex, cross‑functional, and geographically diverse environments
• Demonstrated ability to foster collaboration, teamwork, and connection across teams
• Effective negotiation and facilitation skills
• Intellectual curiosity with the confidence to challenge the status quo
• Innovative mindset with a focus on simplification and continuous improvement