Escrow Assistant

AZ-Tucson-E River Rd  E River Rd Tucson, AZ 85718, USA

The Escrow Assistant I provides general office support to the Escrow office. Responsibilities include preparing, packaging, and ordering escrow information, sending instructions to lenders, obtaining various escrow documents, and miscellaneous opening procedures. May serve as a backup to other office staff and assist with special projects as needed.

• Perform miscellaneous opening procedures: prepare start card, proofread instructions before disbursement.
• Send certified escrow instructions to lender.
• Provide information required to open a refinance or a resale escrow.
• Obtain “Legal and Vesting” (L&V) for title.
• Open title search for refinance and resale escrow.
• Prepare and package loan escrow instructions and all documents required in borrower’s opening package.
• Package preprinted sale escrow instructions and all preprinted documents required in Seller/Buyer package.
• Properly order demands, beneficiary statements, and homeowner association statements.
• Accurately prepare receipts.
• Accurately disseminate information from a given file to the appropriate party (i.e., Buyer/Seller/Buyer’s Agent/Seller’s Agent/Lender/Title etc.).
• Print closing statement and HUD‑1.
• Reconcile bank statements, trial balances, and subsidiary A/R ledgers; assist manager in locating errors, filling out manual reports.
• Print checks.
• Perform any additional responsibilities as requested or assigned.

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities; take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

• Minimum of high school diploma or the equivalent.
• Previous Escrow Receptionist experience required.
• Past office/administrative experience of at least six months.
• Ability to work independently.
• Excellent organizational skills with a focus on details to ensure accuracy.
• Effective oral and written communication skills.
• Effective analytical and problem‑solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.