Training and Education Coordinator - Health Department

Job Summary

Training and Education Coordinator I – Open until filled. Classification: 5575 – Training and Education Coordinator I, Salary Grade 11. Eligible to earn an annual salary of $56,555 to $79,164, depending on experience. This is a grant‑funded position ending November
2027, with the first review of applications on 07/31/2026.

The role supports the Education and Training Development (ETD) team by independently managing assignments related to the documentation, analysis, and improvement of organizational business processes that enhance effectiveness and operational efficiency. The position requires strong self‑direction, organizational skills, and the ability to manage multiple priorities with minimal supervision while maintaining accuracy and attention to detail.

• Independently manage assignments related to the documentation, analysis, and improvement of organizational business processes.
• Revising and developing business processes and policies; creating new workflows when needed; producing clear, accurate, and well‑structured standardized documentation for procedures and guides.
• Collaborate with cross‑functional stakeholders to gather information, implement improvements, and translate complex processes into user‑friendly documentation that supports the ETD team’s training materials and programs.
• Document existing business processes to ensure accurate, clear, and accessible records of current workflows and procedures across programs and departments.
• Analyze business processes using Lean Six Sigma principles to evaluate efficiency, identify bottlenecks, and determine whether current processes are the most effective method of operation.
• Review and edit existing processes to improve clarity, reduce redundancy, and increase overall operational effectiveness.
• Identify gaps in current workflows, including missing, unclear, or undocumented processes that impact service delivery or training needs.
• Develop new business processes when gaps are identified, ensuring alignment with organizational goals, compliance standards, and best practices.
• Create and maintain standardized documentation for all processes, including step‑by‑step procedures, workflow guides, and supporting training materials to ensure consistency and ease of use.
• Design, update, and implement training and education materials for staff and clients, conduct initial orientation, and provide continuing education to comply with regulatory changes.
• Coordinate and investigate compliance with federal, state, and local policies, conduct quality control audits, and report findings to management.
• Assist management in identifying training needs, analyzing productivity levels, and recommending solutions to enhance performance.
• Serve as a technical advisor for interpreting relevant policies, laws, and regulations; compile statistical data and prepare reports for presentation to management and the Board of Supervisors.

• Researches, coordinates, and develops materials for staff training and client education on procedures, rules, regulations, forms, requirements, and equipment.
• Assists management in identifying training needs and providing staff and client education.
• Collects, compiles, prepares, updates, and assembles training and presentation materials and manuals.
• Designs new training and education materials and/or updates materials on a regular basis.
• Conducts initial training/orientation for newly hired staff.
• Delivers training to classes and individuals through lectures, demonstrations, exercises, and workshops.
• Conducts continuing education to comply with changes in regulations and resolves specific performance deficiencies.
• Coordinates and investigates compliance with policies and audits, reporting findings to management.
• Participates in the review of productivity levels, analyzes problem areas, identifies training needs, and recommends solutions.
• Assesses implementation of policies and/or procedures and makes recommendations for changes or supplemental training.
• Provides additional training as needed.
• Serves as a technical advisor for interpreting relevant regulations governing the area of assignment.
• Compiles data and prepares…