Operations Manager

Operations Manager

Tucson-La Cholla - Tucson, AZ 85741 Start Date 08/27/2026

Salary Range $50.00 Hourly Position Type Seasonal Category Business Development

The Operations Manager works closely with the Practice Administrator and Providers to ensure day-to-day functions of the clinic are completed in regards to the operational structure of the office. The duties include but are not limited to the items listed in Section 2.

• Process contracts and expense reimbursements, and track honorarium for Providers
• Renew all providers' licenses and certifications
• Complete and submit paperwork to apply for medical licenses in other states
• Renew MICA policies
• Renew DEA certificates for all providers
• Help schedule staff trainings with reps
• Schedule travel and accommodations for staff when necessary
• Create staff meeting and ops meeting agendas
• Type meeting minutes
• Assist with quarterly inventory reports
• Create a spreadsheet for Allergan purchases to confirm accuracy of rebate check
• Pull Nextech reports and compile provider numbers for review
• Sort mail and distribute to correct recipients daily
• Order business cards, note pads, and appointment cards
• Schedule photographer for staff headshots
• Create job postings and post to Indeed
• Conduct phone screening interviews, schedule interviews with candidates, call candidates' references, and assist with interviews
• Manage phone system
• Coordinate gifts for employees or patients
• Approve and manage staff procedure requests and billing
• Track monthly product sales for quarterly product bonus
• Send invoices to patients and staff monthly
• Send patients to collections
• Assist the front when short-staffed
• Update employee e-mail, phone, and birthday lists
• Manage IT—work with EC Group on issues and projects
• Assist with planning and executing events—Dream Street, Boot Camp, and Open House
• Review timecards and make corrections when necessary
• Track ETO—allowed and taken
• Coordinate and manage HIPAA certifications for all employees
• Keep track of covered parking for employees

The qualifications for this position include:

• Successful completion of an accredited Dermatology Residency and current board certifications
• 10+ years of active dermatology medical practice
• 5+ years in a dermatology practice ownership role, preferred

The knowledge, skills, and abilities required for this position include:

• Functional allocation:
  Medical – 40% Administrative 60%
• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

The supervisory responsibilities for this position include:

• Provides oversight supervision of providers from all practices.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.