Concierge

Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization.

Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

The Concierge is responsible for assisting current residents and providing support to the onsite staff. Responsibilities include but are not limited to providing a high level of administrative support and customer service to residents and other duties as assigned by the Property Manager.

• Regular/daily onsite attendance is required
• Assist office staff as requested
• Prepare lease, move in and welcome packages
• Prepare property marking materials and distribute
• Distribute all resident communications
• Update property website
• Prepare work orders for maintenance team

• Answer phones and great residents and guest
• Provide professional, courteous customer service to all residents, guests, and customers
• Assist residents with concierge requests such as taxis, directions, packages, etc.

• Maintain the cleanliness of the Leasing Office and Clubhouse, including but not limited to the removal of trash, vacuuming, and stocking the bathroom.
• Other additional duties assigned by Community Manager.

• High School Diploma or Equivalent;
  Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

• While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers,
• The employee is frequently required to ascend/descend…