Shift supervisor, Business

• Trulieve is a growing company focused on providing natural, hand-grown medical cannabis products designed to alleviate serious symptoms like seizures, muscle spasms, and pain through collaboration with healthcare providers.
• The company is hiring a Shift Supervisor for its retail department, who will assist management in overseeing store operations, ensuring regulatory compliance, maintaining brand standards, coaching staff, and resolving patient issues.
• Required qualifications for the Shift Supervisor include a high school diploma, prior cash handling and preferably retail management experience, strong interpersonal skills, ability to maintain confidentiality, and meeting age and background check requirements.
• The role involves physical demands such as lifting up to 50 lbs and moving throughout the facility, offers up to 40 flexible weekly hours including nights and weekends, a competitive salary based on experience, and a comprehensive benefits package;
  Trulieve is an equal opportunity employer.

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition :17497

Remote Work Available:No

Job Title: Shift Supervisor

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

The Shift Superviso r will be responsible for assisting the General Manager / Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff
• and retail processes
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

• High School Diploma required
• Prior management experience, preferably in retail and/or customer service area is a plus
• Must have prior cash handling experience
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
• Ability to interact with customers and team members respectfully and politely

• Must possess a valid driver’s license and pass a MVR background check (delivery locations only)
• Must be able to pass a level 1 and level 2 background check
• Must be at least 21 years of age
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
• Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

• While performing the duties of this job, the employee is:
• Constantly required to move/traverse throughout entire facility, including tight spaces
• A ccurately communicate and exchange sensitive information and ideas with others, including…