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Part Time Customer Service Associate
Job in
Tucson, Pima County, Arizona, 85701, USA
Listed on 2026-02-20
Listing for:
Hertz
Part Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Provide customer service that is above and beyond for customer satisfaction and retention.;
Handle first contact resolution and customer interactions at the counter.;
Serve as the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on NPS performance actions.;
Analyze NPS results to determine causes and execute on plans to improve guest satisfaction.;
Coach and guide employees to understand customer needs and ensure adherence to corporate policies.
Position Requirements
10+ Years
work experience
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