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Tucson Service Agent
Job in
Tucson, Pima County, Arizona, 85701, USA
Listed on 2026-02-24
Listing for:
American Red Cross
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Bilingual
Job Description & How to Apply Below
American Red Cross - - - Responsibilities:
Contact blood donors by telephone using a dialer system to recruit for blood donation;
Schedule appointments while providing positive service experience to maximize donor show rates;
Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals;
Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates;
Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability
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