Service Receptionist

Position: Service Receptionist | Hourly - Holmes Tuttle Ford Lincoln
Build a Career Where Customer Service Makes the Difference You understand that the service drive sets the tone for the entire dealership experience. Your professionalism, organization, and communication skills help customers feel welcomed, informed, and confident in their decision to service their vehicle with us. If you’re looking for a stable, team‑oriented environment where your customer service skills are valued and respected, this is your opportunity.

Holmes Tuttle Ford is seeking a friendly and dependable Service Receptionist to support our high‑volume Service Department. This role is ideal for a customer‑focused professional who thrives in a fast‑paced dealership environment and takes pride in delivering an outstanding first impression.

Why Work for Holmes Tuttle Ford?

Holmes Tuttle Ford has been a trusted name in automotive sales and service for decades—and our service department is built for long‑term success.

Customer‑Focused Career Path:
You play a critical role in the service experience. With training, support, and advancement opportunities, we invest in your growth

High‑Volume Franchise Store: A steady flow of service customers in a well‑organized, professional service department

Stability and Reputation:
Long‑standing community presence means reliable hours, consistent workflow, and job security

Team‑Oriented Environment:
Work alongside experienced service advisors, technicians, and managers who value communication, teamwork, and mutual respect

Service Receptionist

Job Responsibilities Greet service customers promptly and professionally upon arrival

Answer and route incoming phone calls for the Service Department Schedule service appointments and update customer information accurately

Communicate customer needs clearly to service advisors

Maintain a clean, welcoming service reception and waiting area Assist with customer paperwork, signatures, and basic documentation

Support service department workflow and internal communication

Follow all dealership policies, procedures, and confidentiality standards

Service Receptionist Benefits & Compensation In addition to compensation, we offer:

Employer‑subsidized Medical and Dental insurance

Company‑paid Life Insurance and Employee Assistance Program Optional benefits including Short‑ and Long‑Term Disability, Accident, Critical Illness, and supplemental life insurance
401(k) with company match

Paid Time Off that begins accruing from Day 1

Employee discounts on parts, service, and vehicle purchases for you and your family

Service Receptionist Qualifications Prior receptionist or customer service experience preferred

Automotive dealership experience a plus, but not required

Strong communication and interpersonal skills

Ability to multitask in a fast‑paced environment

Excellent organizational skills and attention to detail

Professional appearance and positive attitude

Basic computer and scheduling system proficiency

Corporate Hiring Requirements:
Must be at least 18 years of age and able to pass a background check and drug screening.

Apply today and become part of a service team where your professionalism and customer care make a real impact—every single day.
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