Social Media Content Moderator: Onsite Tucson East Tucson, AZ

Social Media Content Moderator:
Onsite Tucson East Location job son, AZ.

Position: Customer Service Representative

Location: 1650 S. Research Loop Tucson, AZ Onsite

Terms: Full-time

Pay: $17.50

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

• Become and remain knowledgeable about online community standards
• Interpret and apply complex policies and guidelines to content
• Review the reported content with agreed turnaround time and standard of quality
• Escalate issues outside of the company policy

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and courteous
• Customer oriented

• Regular work performed in a climate-controlled, call-center environment
• Ongoing usage of phone and computer systems

Constant sedentary work

• Health, dental, and vision coverage/HSA
• PTO
• Paid holidays and sick time
• Optional daily pay or weekly pay
• 401K retirement plan
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
• Employee assistance program
• Additional voluntary benefits

DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.