Service Receptionist Jim Ford

Job Details

Job Location:

Jim Click Ford - Tucson, AZ 85711

Job Category:
Service – Service Receptionist – Jim Click Ford East

This role is ideal for a customer‑focused professional who thrives in a fast‑paced dealership environment and takes pride in delivering an outstanding first impression.

• Greet service customers promptly and professionally upon arrival
• Answer and route incoming phone calls for the Service Department
• Schedule service appointments and update customer information accurately
• Communicate customer needs clearly to service advisors
• Maintain a clean, welcoming service reception and waiting area
• Assist with customer paperwork, signatures, and basic documentation
• Support service department workflow and internal communication
• Follow all dealership policies, procedures, and confidentiality standards

• Employer‑subsidized Medical and Dental insurance
• Company‑paid Life Insurance and Employee Assistance Program
• Optional benefits including Short‑ and Long‑Term Disability, Accident, Critical Illness, and supplemental life insurance
• 401(k) with company match
• Paid Time Off that begins accruing from Day 1
• Employee discounts on parts, service, and vehicle purchases for you and your family

• Prior receptionist or customer service experience preferred
• Automotive dealership experience a plus, but not required
• Strong communication and interpersonal skills
• Ability to multitask in a fast‑paced environment
• Excellent organizational skills and attention to detail
• Professional appearance and positive attitude
• Basic computer and scheduling system proficiency

Must be at least 18 years old with a valid driver’s license and clean driving record, and able to pass a criminal background check and pre‑employment drug screen.