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Customer Service Representative (Local only
Job in
Tucson, Pima County, Arizona, 85701, USA
Listed on 2026-08-03
Listing for:
texcelvision
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative
Responsible for providing customer service to taxpayers in our SRO TIA office with filing assistance, taxpayer education, refund issues/disputes, billing issues/disputes, and State of Arizona tax policies and procedures; complete research and necessary adjustments to resolve taxpayer account issues in all four tax types. Customers are assisted through Live Chat, Walk-in office, Correspondence, calls and various email boxes. The ideal candidate must have a strong customer service background.
This position is hybrid. The successful candidate will work 40 hours a week, M-F, 8-5pm.
Hybrid Schedule - 3 days in office, 2 days remote depending on the job/project needs.
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