Coordinator: TRiO Student Support Services

The Program Coordinator for the TRiO SSS program is responsible for several critical aspects of grant implementation. This program targets students pursuing post-secondary degrees who are either the first in their family to attend college, low-income students, or have a documented disability. The position will have primary responsibility for meeting with potential student participants; explaining the program and requirements for participation;

planning and providing mentoring to students; problem-solving and advising; and planning special events. The Program Coordinator assists with hiring and supervising program student employees and coordinates program workshops, career exploration events, and university field trips, both in and out-of-state.

• Knowledge of student development, college access, strategies for increasing college success for under-served populations including first-generation, low-income students, and students with disabilities
• Capability to promote program/project to identify and recruit prospective participants
• Experience advising, mentoring and/or academically coaching students
• Act as a student case manager utilizing intrusive advising while working with other college/university personnel to ensure the highest quality of student success
• Develop collegial relationships with faculty, administrators, student services staff, learning center staff to better serve our targeted TRiO SSS participants
• Program coordination experience related to facilitating workshops, organizing college visitation field trips, enrichment activities and/or community service events
• Collect data and maintain records of student progress
• Monitor student retention, graduation, transfer, and grade point average for advising and reporting purposes
• Assist with project activities including developing and delivering workshops, orientation sessions, and college visits
• Supervise mentors and support staff to include: prioritize and assign work; conduct performance evaluations; ensure mentors and support staff are trained and make hiring, termination, and disciplinary recommendations
• Participate in the development, implementation, coordination, and supervision of program goals, objectives, and activities
• Develop and present marketing materials and social media content used for student recruitment or college program to faculty, staff, students, businesses, agencies, local schools, and the community
• Compile and review data and prepare related reports and correspondence
• Respond to requests for information in an assigned program area from faculty, staff, students, businesses, agencies, local schools, and the community
• Participate in developing and monitoring program budgets; monitor grants, write proposals and participate in grant development
• Perform other duties of a similar nature or level

• Bachelors degree

And

• One year of program experience counseling/advising or serving high school students transitioning to secondary education and/or post-secondary level education

• Master's degree
• Bilingual (Spanish/English)
• Background similar to that of project participants

• Recruitment and retention of low-income and first-generation college students.
• Strategies to develop positive interpersonal relationships to achieve goals
• Pertinent federal, state, and local laws and College policies and procedures related to student privacy
• Knowledge of Banner, My Pima and other College technology
• College admission and financial aid application procedures
• Public speaking using persuasion and providing instruction to a diverse population
• Clear, concise verbal and written communication
• Knowledge of outstanding customer service principles
• Use of applicable computer programs and equipment
• Applicable local, state, and federal laws and regulations
• Record-keeping principles
• Instructional principles and techniques
• Budget administration and monitoring
• Supervisory techniques and principles
• Program coordination principles
• Scheduling principles
• Event planning and coordination principles
• Working in a collaborative environment
• Preparing a variety of reports
• Prioritizing work and performing multiple tasks
• Compiling and analyzing data
• Monitoring, evaluating, and training staff