Operations Quality Manager

Position Overview

Manager, Quality Engineer – responsible for leading a small team of quality engineers, supporting manufacturing operations, and providing key metrics regarding factory performance.

• Lead, coach and mentor stakeholders in routine settings and difficult situations.
• Manage QA team, ensuring performance expectations and developing employees.
• Guide and support RTX Customer Oriented Results and Excellence (CORE) projects.
• Establish baseline factory metrics (scrap, rework, FPY), identify drivers, forecast demand, highlight improvement opportunities.
• Partner with manufacturing teams to align on priorities using data, drive containment, root cause analysis and corrective action implementation.
• Conduct process walks, operator observations, and lead manufacturing team discussions to reduce variation and improve performance.
• Identify supplier escapes or issues and ensure containment and feedback to the Supplier Quality Management team.
• Verify and validate implemented improvements, assess effectiveness.

• Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) or related technical field plus eight (8) years of relevant engineering experience (or five (5) years with an advanced degree).
• Manufacturing experience in assembly, inspection, or test processes.
• Experience applying and adhering to commercial and aerospace/defense regulations and standards such as ISO 9001, AS9100, AS9102, AS9145.
• Experience in audits, interacting with customers, and quality management systems.
• Experience working in cross‑functional process improvement teams.
• Team or project management/leadership experience.
• Familiarity with ISO 9001, AS9100/AS9201, Six Sigma, CORE, Lean tools and ASQ certifications (preferred).
• Experience with DOE analysis, FMEA, root cause analysis, and corrective action.
• Strong communication, collaboration and persuasive skills.
• Ability to communicate complex engineering issues to all organizational levels.
• Experience with SAP/PRISM or other ERP systems.
• Experience with circuit card assembly processes (preferred).
• U.S. citizenship required and ability to obtain and maintain a U.S. government‑issued security clearance.

DoD Secret clearance required. Ability to obtain and maintain an interim U.S. government‑issued security clearance prior to start date.

• Medical, dental, vision, life insurance, short‑term and long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, parental leave, paid time off, holidays.
• Optional annual short‑term and/or long‑term incentive compensation programs based on performance.

$107,500 - $204,500.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status. RTX provides affirmative action for individuals with disabilities and protected veterans in compliance with applicable laws.