Operations Quality Manager

Overview

Location: US-AZ-TUCSON-801 ~ 1151 E Hermans Rd ~ BLDG 801 (External Site)

Date Posted:

Country: United States of America

Position Role Type: Onsite

U.S. Citizenship / Security Status: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Security Clearance Type: DoD Clearance:
Secret

Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date.

RTX, the world’s largest aerospace and defense company, focuses on solving complex problems to connect and protect the world. Join us to help shape the future of aerospace and defense.

• Lead, coach and mentor stakeholders in routine settings and difficult situations.
• Manage QA team in performing to expectation and mentoring employees in talent enhancement and new systems and processes.
• Guide/Support RTX Customer Oriented Results and Excellence (CORE) projects.
• Establish baseline factory metrics (e.g., scrap, rework, FPY), identify key drivers, forecast future demand, and highlight improvement opportunities.
• Partner with Manufacturing teams to align on top priorities using baseline data and forecasts to drive containment, root cause analysis, and corrective action implementation.
• Conduct process walks, operator observations, and lead manufacturing team discussions to reduce process variation and improve performance.
• Identify supplier escapes or issues and ensure proper containment and feedback to the Supplier Quality Management team.
• Verify and validate implemented improvements to assess effectiveness.

• Requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) or other technical field of study, and eight (8) years prior relevant engineering experience or seven (5) years with an advanced degree.
• Previous experience in manufacturing in one of the following processes (assembly, inspection, test).
• Experience applying and adhering to Commercial and Aerospace / Defense regulations and/or standards (ISO 9001, AS9100, AS9102, AS9145).
• Experience in audits, interacting with customers, and Quality Management Systems.
• Experience working in cross-functional process improvement teams.
• Experience in team or project management / leadership roles.
• Ability to obtain and maintain a U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Proven success managing professionals with engineering backgrounds, building and leading high-performing teams to achieve business goals.
• Strong familiarity with ISO 9001, AS9100, AS9201, Six Sigma, CORE or Lean tools, and related certifications.
• Knowledge of key process characteristics and ability to implement effective process control techniques.
• Experience interpreting drawings, work instructions, BOMs, consumable materials control, process disciplines and tool control.
• Ability to identify issues quickly, perform DOE analyses, FMEA, and involve Process and Product Engineers to resolve.
• Excellent collaboration, verbal and written communication, and interpersonal skills with stakeholders, team members, suppliers, and management.
• Experience communicating complex engineering issues at all organizational levels in a professional and conclusive manner.
• Experience leading Systemic Root Cause Analysis and Corrective Action activities.
• Experience with SAP/PRISM or other ERP tools.
• Previous experience with circuit card assembly processes.

• Relocation assistance may be provided to eligible new hires.
• This position requires a security clearance. DCSA CAS handles the clearance process. More information about security clearances can be found on the U.S. Department of State website.
• RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with applicable laws.
• Salary range: 107,500 USD - 204,500 USD. Salary is a good faith estimate and may vary based on role, location, experience, and other factors.
• Hired applicants may be eligible for benefits including medical, dental, vision, life insurance, disability coverage, 401(k) match, flexible spending accounts, paid time off, holidays, and other unit-specific benefits.

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