Front Parts Counterperson; Jim Ford

Position Summary

Assists technicians and retail customers with needed parts and supplies. Achieves monthly sales objectives and gross profit forecast; seeks out/solicits additional wholesale and retail parts business. Completes accurate paperwork daily. Stocks new and returned parts daily. Compares and reads part  up to 18 digits in length; issues correct parts as requested; answers telephone and responds to inquiries; solicits customers for parts and accessories by using the phone and personal contacts;

maintains a master parts listing and price book; prepares individual invoices for all sales and uses a personal computer and video display terminal to find data required for various aspects of these job duties.

• Completes all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required.
• Accurately compares part numbers and part names to printed invoices and order forms.
• Compares and reads part  up to 18 digits (alphanumeric series) accurately from a printed, written and VDT format.
• Issues correct parts as they are requested.
• Answers telephone and responds to inquiries.
• Solicits customers for parts and accessories sales using phone and personal contacts.
• Accurately maintains master parts listing and price book.
• Prepares individual invoices for all sales.
• Courteously performs multiple tasks simultaneously.

• Valid driver’s license.
• Math and English reading skills sufficient to perform job duties (approximately at 10th grade general education level).
• Works with more than one person and/or task simultaneously, maintaining a cordial and friendly manner at all times without internalizing frustration, anger or pressure.
• Regularly and repeatedly moves a minimum of 50 pounds from ground level to chest height, carries 30 feet and places on shelf or counter.
• Regular, timely and daily attendance; arrives at work by 7:00 a.m., or as scheduled.
• Uses personal computer and VDT, accurately and in timely manner, utilizing a variety of programs and systems.
• Experienced with dealership in-house computer system and factory communication system.
• Compares and reads  up to 18 series accurately (i.e., VIN numbers, Material Safety Data Sheets and driver’s license numbers) from a printed and VDT format.
• Records order information (taken by phone or in person) accurately.
• Performs several assignments simultaneously accurately in a courteous and professional manner.
• Able to work in a dusty indoor/outdoor environment with constant noise and repeated distractions.
• Ability to maintain good employee relations by acting courteously and amicably towards other co-workers.
• All physical requirements detail on attached chart.

• Pass observed and SAMHSA certified drug screen.
• Present documents to certify eligibility to work.
• Have work history verified as accurate.

The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V