Express Service Advisor

What We Offer:

• Attractive Commission Pay Plan:
  Enjoy uncapped earning potential!
• Professional Development:
  Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment:
  Join a collaborative team where your contributions are valued.
• Employee/Family Discounts:
  Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

• Comprehensive Health Coverage:
  Essential medical, dental, and vision plans with low cost premiums and minimal out‑of‑pocket costs.
• Onsite Nurse Practitioners:
  Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs):
  Save on healthcare and dependent care expenses with pre‑tax dollars.
• Affordable Life and Disability Insurance:
  Cost‑effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP):
  Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan:
  Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO):
  Time off to recharge and maintain work‑life balance.

• Schedule, confirm and prepare for customer appointments, ensuring an efficient service experience.
• Determine vehicle needs based on customer feedback, vehicle inspection, and current mileage.
• Write repair orders for customers, including cost and time estimates, with full transparency.
• Obtain customer authorization for recommended services and collect payment.
• Communicate regularly with technicians and parts associates to ensure timely completion of work.
• Follow‑up with customers on the status of their vehicle and satisfaction of service.

• At least 1 year of customer service or sales experience is required.
• Prior automotive service advisor/writer experience is a plus.
• Excellent interpersonal and customer service skills, both in person and over the phone.
• Strong time management and organizational skills.
• Demonstrated ability to achieve sales goals.
• Must have a valid driver’s license and clean driving record.
• Must pass a pre‑employment background check and drug screen.

If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.